I have had an excellent experience working with Paula Villarroel and VIP Case Management. Paula is extremely attentive, responsive, and thorough, and she genuinely takes ownership of the many details involved in caring for an elderly client.
She does an outstanding job coordinating medical care and medications, communicating with caregivers and family members, attending to day-to-day needs, and addressing issues as they arise. Just as importantly, she keeps everyone informed and provides a level of oversight that gives us tremendous peace of mind.
Paula is compassionate, dependable, and highly professional. I would absolutely recommend Paula and VIP Case Management to anyone looking for a knowledgeable and hands-on care manager for an elderly family member or loved one.
Andrew D. Hodes, Esq.
